cb89's Privacy Policy — Your Information Is Our Responsibility
Your personal information is completely safe on the cb89 platform — we ensure your privacy through SSL encryption and strict data management.
Last Updated: 2026
1Introduction
cb89 is a trusted online betting and casino platform in Bangladesh. Protecting our users' privacy is one of our highest priorities. This Privacy Policy describes in detail how cb89 collects, stores, processes, and keeps your personal information secure.
By using this website, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
2What Information We Collect
When creating an account and using services on cb89, we may collect the following types of information:
2.1 Personal Identity Information
- Your full name and username
- Date of birth (for age verification)
- Valid identity document details (national ID card or passport)
- Permanent address
- Mobile number and email address
2.2 Financial Information
- bKash, Nagad, and Rocket account numbers
- Bank account details (when bank transfer is used)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Cookies and session data
- Page visit and click patterns
- Login time and location information
2.4 Gaming Activity Information
- Play history and preferred game information
- Bet amounts and outcomes
- Bonus usage records
- VIP level progress
3How We Use Your Information
cb89 uses your information only for the following legitimate purposes:
3.1 Service Delivery and Operations
We use your information to create and manage your account, verify logins, process deposits and withdrawals, distribute bonuses and rewards, and ensure overall platform services.
3.2 Identity Verification and Security
Identity verification processes (KYC) are conducted to prevent fraud, comply with anti-money laundering regulations, and ensure account security. Age verification is mandatory to prevent anyone under 21 from using the platform.
3.3 Customer Support
cb89's 24/7 support team uses your information to resolve any complaints or issues you may have. Your account details are verified when you contact us via live chat or email.
3.4 Enhanced User Experience
Your preferences and play patterns are analyzed to provide a personalized experience, offer relevant promotions, and improve the quality of the platform.
3.5 Communications
Your contact information is used to send important account-related notifications, transaction confirmations, and security alerts. You can turn off promotional communications from your account settings.
4Cookies and Tracking Technologies
The cb89 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
4.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and security — the website cannot function properly without them.
- Functionality Cookies: Used to remember your language preferences, layout settings, and similar choices.
- Analytics Cookies: Collect statistics to understand user behaviour, which helps in improving the platform.
4.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may affect the proper functioning of some website features.
5Sharing Information with Third Parties
cb89 never sells your personal information to third parties for commercial purposes. However, information may be shared with the following parties in specific circumstances:
5.1 Payment Processors
Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer. These third parties operate under their own privacy policies.
5.2 Technology Service Providers
We work with trusted technology partners for website hosting, database management, cloud storage, and security services. These partners are contractually obligated to protect your information.
5.3 Legal Reasons
Information may be shared with authorities to comply with court orders, legitimate requests from government regulatory bodies, or applicable law. Only information that is legally required will be provided in such cases.
6Data Security Measures
cb89 has adopted industry-leading technical and administrative measures to protect your information.
6.1 Encryption Technology
All data exchanged between the website and servers is secured through SSL (Secure Sockets Layer) encryption technology. This protects your information from unauthorized access by third parties.
6.2 Access Controls
Only authorized cb89 staff have access to user information, and only when required for specific job functions. All access logs are recorded and reviewed regularly.
6.3 Password Protection
Your password is stored using a strong hashing algorithm. No cb89 staff member can ever know or view your password.
6.4 Security Audits
Through regular security audits and vulnerability testing, cb89 keeps its data protection measures up to date at all times.
7Data Retention Period
cb89 retains your information for as long as it is needed. All information is retained while your account is active. After account closure, information may still be retained for the following reasons:
- To fulfill legal and regulatory obligations
- To maintain an audit trail of financial transactions
- As evidence in cases of fraud or dispute resolution
- To comply with anti-money laundering regulations
Once the designated retention period has ended, your information will be permanently deleted or anonymized using secure methods.
8Your Rights
As a cb89 user, you have the following rights regarding your own information:
8.1 Right to Access
You may request a copy of the information cb89 holds about you at any time. Upon receiving your request, we will provide your information within the specified timeframe.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via the support team.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.
8.4 Right to Object to Processing
You may opt out of marketing communications at any time. This can be done by contacting the support team or changing your account settings.
9Protection of Children and Minors
cb89 is intended for users aged 21 and over only. We do not intentionally collect any information from minors. An age verification process is conducted at the time of account registration.
If a minor has opened an account and this comes to our attention or is reported to us, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their child has registered on cb89 by mistake, please contact our support team immediately.
10Changes to the Privacy Policy
cb89 reserves the right to update this Privacy Policy at any time. In the event of any significant changes, we will notify you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email
- By displaying a notice at the time of login
Continued use of the platform after the updated policy is published will be considered as your acceptance of the new policy. We therefore recommend checking this page regularly.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, cb89's support team is always ready to help. You can reach us in the following ways:
This policy was last updated in 2026.